Set Up Your Business in Ordafy

Use Settings as your control centre

The Settings hub holds the details that shape how your business appears and operates. Review it before publishing your catalogue and whenever your legal, bank, location, or contact information changes.

Step 1: Complete your profile

1. Open Settings.
2. Check your legal and trading names, contact details, address, timezone, and currency.
3. Add customer-facing branding and business information.
4. Save, then preview your presence on Shop.

Step 2: Set availability

If you take appointments, use the availability settings to add working hours, breaks, notice periods, and time off. Check Bookings and Calendar after any major change.

Step 3: Review plan and billing

Use the billing area in Settings to review your Ordafy plan and invoices. Visit Pricing for an overview of plans and fees.

Step 4: Set up payments

Open Settings → Payouts & settlements. Complete the Stripe Connect or Paystack steps shown for your market and use accurate legal and bank information.

Step 5: Check team access

Open People, then Team. Make sure Owners, Admins, Members, Viewers, Sales, and Finance teammates have suitable access.

Frequently asked questions

Why is my Shop information incomplete?

Check for unsaved profile fields, draft listings, missing images, or payment verification that is still pending.

What should I update first after moving premises?

Update your address, contact details, availability, fulfilment information, and bank or legal details where relevant.

What to do next

Continue with Add your first product or begin at Onboard as business.