When a link or widget is not enough (Enterprise)

Do you need this?

Most businesses do not. If you want customers to book or order from your website, use an Ordafy share link or paste a ready-made widget embed from Settings. That is quicker, and Ordafy keeps the booking or order steps up to date for you.

Larger organisations sometimes need Ordafy to talk to other software they already use — for example a custom website, till, customer list, or stock system. That work usually needs a developer or integration partner.

Use a link or widget embed when

• You want “Book now” or “Order online” on your site.
• You want to share a business, service, or product with a link or QR code.
• You want Ordafy to handle the booking or order steps for the customer.
• You do not have a software team maintaining a custom connection.

Start with share links and embed codes or the website builder guide.

Contact Ordafy when

• Orders or bookings must be created automatically by another business system.
• Your own app or checkout must send information into Ordafy.
• You need Ordafy updates sent automatically to stock, finance, customer, or fulfilment software.
• You have a developer or partner who can build and maintain that connection.

Contact Ordafy before work begins. The team can confirm whether you need this, whether your plan includes it, and what approach fits. See Pricing.

Keys for your developer

Approved Enterprise customers receive secure keys for their developer or integration partner. Those keys let software connect to your Ordafy account, so store them safely and never paste them into a public webpage, email, or shared document.

Use test access while the connection is being built. Move to live access only after Ordafy and your developer have checked a full order or booking journey.

Automatic updates

Ordafy can notify another system when something important changes, such as a new order, an updated booking, or a completed payment. Your developer sets up a secure address to receive those updates and confirm they came from Ordafy.

Plan the work with your developer

1. Write down what information must move between Ordafy and your other system.
2. Decide which system is responsible for prices, availability, stock, customer details, and status changes.
3. Ask Ordafy to confirm access and share the current documentation.
4. Build and test with non-live access.
5. Test duplicates, unavailable items, cancelled bookings, failed payments, and temporary connection problems.
6. Agree who will monitor and maintain the connection after launch.

Keep day-to-day work simple

Staff can keep managing orders and bookings in Ordafy Business while the connection works in the background. Make sure everyone knows which system to use for changes so the same order or booking is not updated in two places.

Frequently asked questions

Do I need special access to add Ordafy to my website?

No. Copy the link or embed code from Ordafy Business.

Can Ordafy build the connection for us?

Contact Ordafy with a short description of the systems you use and what you want to automate. The team can explain available support and whether you will need your own developer or partner.

Can we use widget embeds and a custom connection together?

Yes. Many organisations use share links or widget embeds for customers, and a custom connection for behind-the-scenes updates.

What to do next

If a link or widget embed meets your needs, follow the website overview. If you need Ordafy connected to other software, contact Ordafy with your goal, the other tools involved, and what should move between them.