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Guides/For Customers
Find and Buy from Ordafy Businesses
For Customers8 min read

Find and Buy from Ordafy Businesses

Browse products and services on Shop, check business details, pay securely, and track your orders or bookings.

In a nutshell

Follow the steps below. Use On this page to jump between sections.

Start with Shop

Ordafy Shop is where you find products and book services from independent businesses. Each listing should show what you receive, the price, and any delivery, collection, or appointment details.

Step 1: Find the right listing

  1. Browse or search Shop.
  2. Use the available category, location, or business filters.
  3. Open a listing and read its description, options, photos, price, and policies.

Step 2: Check the business

Open the business page to see more of its catalogue and customer information. Contact the business before paying if an important delivery or service detail is unclear.

Step 3: Buy a product

  1. Choose the correct option and quantity.
  2. Add it to your basket and review the total.
  3. Enter accurate delivery or collection details.
  4. Apply a valid promotion code if you have one, then pay securely.

Step 4: Book a service

Choose an available time, answer the business’s booking questions, review any deposit or cancellation terms, and complete payment when required.

Step 5: Follow your purchase

Sign in to your customer account to review orders and bookings. Keep your confirmation and follow the business’s instructions for delivery, collection, or attendance.

Frequently asked questions

Why did my promotion code fail?

It may have expired, reached its use limit, or only apply to selected items. Check the spelling and ask the business if you are unsure.

How will I receive a refund?

The business returns an approved refund to the original payment method. Your bank determines when it appears.

Browse Shop

Visit Shop. If you run a business, start at Onboard as business.